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By Keith Archibald Forbes (see About Us) exclusively for Bermuda Online
When referring to this web file, use "bermuda-online.org/history2000to2005.htm" as your Subject
Bear Stearns was ordered pay out $125 million to investors who were left high-and-dry by the collapse of Bermuda-administered Manhattan Investment Fund in 2000.
The New York broker continued to accept $125 million in margin payments from the fund's Bank of Bermuda account during the final year leading up to the collapse of the fund in March 2000, which left investors with more than $400 million of losses. It has been argued in court that Bear Stearns continued to extend margin to the boss of the fund Michael Berger, up to a year or more after it should have known he was acting in a fraudulent manner. Austrian-born Berger pleaded guilty to fraud in November 2000, some eight months after the fund collapsed. Investors lost more than $400 million when the fund collapsed seven years ago after being exposed as a "Ponzi" scheme that cheated around 300 investors. Companies involved in administering and auditing for the fund were ordered to pay out tens of millions of dollars in liabilities. Deloitte & Touche, the fund's Bermuda auditors agreed to pay $32 million in a settlement relating to its part in the collapse, while Fund Administration Services (Bermuda) Limited, an affiliate of Ernst & Young who administered the fund, paid out $40.8 million. The Manhattan Investment Fund fraud came to light when Deloitte & Touche withdrew approval for the fund's financial statements for 1996, 1997 and 1998.June. Tall Ships arrived in Bermuda for the Tall Shops 2000 Race, second leg, Cadiz to Bermuda, June 9 to 12. The Bermuda Monetary Authority issued three commemorative coins, the Gold 0.5 oz for $300; the Silver Proof 1 oz for $40;; and the Cupro-Nickel 1 oz for $15.Vessels that arrived in Bermuda were splendid.
February 12. An Olympic-sized cheer abounded across the Island yesterday on the news from the Ministry of Telecommunications, CableVision and Bermuda Broadcasting Company (BBC) that coverage of the Winter Games would be expanded.
Three local channels will now be broadcasting the 2002 Olympics from Salt Lake City for the duration of the Games - ZFB channel 7 (which holds local broadcast rights for the Games) and cable TV channels 6 (WDIV) and 25 (CNBC). Local coverage of the Salt Lake City games first fell under heavy criticism when technical problems resulted in complete blackout of coverage for a couple of hours Friday evening. While that problem was rectified, hockey fans continued to fume over the CNBC blackout because ZFB 7 was not airing any Olympic coverage at all while the popular winter sport was being shown on channel 25 - which CableVision subscribers pay for but were unable to watch. Yesterday, however the Ministry of Telecommunications brokered a deal to satisfy all fans of winter sports. Although BBC hold exclusive rights to the Olympic feed in Bermuda and originally intended to air coverage only on ZFB 7, company CEO Rick Richardson instructed local cable TV provider CableVision to end the blackout of CNBC last night. "We are pleased that both parties were able to reach an amicable solution," said Telecommunications Minister Renee Webb yesterday. "We believe this decision clearly reflects the Ministry's commitment to ensuring that the best interest of the general public comes first." ZFB 7 will continue its broadcasting of the Olympics as originally scheduled and that feed will also be carried on WDIV channel 6, the BBC statement added.March 20. The American Consulate submitted plans for multi-million dollar security upgrade and is seeking a special development order from Government to carry it out. Among the changes in store for the Middle Road, Devonshire property will be a steel picket fence around the perimeter of the property, a vehicle barrier at the gate and new controlled access centre (CAC) building at set slightly back from the road. The United States Government chose to revisit security provisions at its overseas embassies and consulates following bombings at two African embassies four years ago. "After the horrific bombings in the American embassy in Nairobi, Kenya, and Dar Es Salaam, Tanzania in August 1998, the Department of State - by mandate of the US Congress - undertook an ambitious project to upgrade the security at all American diplomatic facilities around the world," wrote acting US Consul General Karen Emmerson in a letter accompanying the Planning application to Environment Permanent Secretary Brian Rowlinson .The letter went on to state that the work began in 1999 but was undertaken in order of priority. "The major upgrades needed to bring the Consulate General up to congressionally-mandated worldwide security standards include; construction of a nine foot perimeter wall/fence; a vehicle barrier and access control centre at the entrance gate; `hardening' of the interior walls on the ground floor of the building; and, installation of blast-proof windows." Consulate staff also took measures to inform area neighbours of the upcoming security changes. US Consul Jennifer Schools said every effort had been made to keep the appearance of the Consulate in line with Bermuda architecture. with the CAC building to resemble a small, Bermuda cottage. Ms Schools also said many of the routine forms people seek at the consulate, such as visa applications, will now be held in the CAC building.
April 5. Surf Side Beach Club last night opened three new luxury three bedroom apartments, which are part of a $5 million facelift at the Warwick resort.
Owner Naval Mehra also revealed he is hoping for final planning approval for an additional identical three storey development, which will take the resort to 49 units. The three bedroom seafront units, which cover an entire floor, include sitting room, full kitchen and laundry facilities, are available from April 13 at $850 a night. Alternatively, a one bedroom unit on the floor can be let separately for $350 a night. Mr. Mehra's company, Bermuda Resort Hotels - which also owns the Harmony Club and new Wharf executive suite hotel in Paget that is due to open next month - has spent a total of $5 building the new units and upgrading ten executive suites. At the opening last night, he paid tribute to Tourism Minister David Allen's Hotel Concessions Act for making the new projects possible. "The Minister of Tourism came up with the brilliant idea of the Concessions Act and we did a lot of work with his department to make this happen," he said. "The Government has encouraged people to invest in Bermuda, and this product is the result of the Hotel Concessions Act. My sincere thanks to the Government and Ministry of Tourism for helping us achieve this dream and this goal. We're now bringing Surf Side to the standard we always wanted the property. When we took over, it was 30 years old, but it is a great jewel and we are polishing it and bringing it back to life." Mr. Mehra denied he was involved in moves to buy White Sands in Paget. Mr. Allen, who was at the opening, said the new units at Surf Side were one of the "first fruits" of the Concessions Act, which gives tax breaks to hotel owners to upgrade their property and to rebuild. `I am very happy to say this is an early product of the Hotel Concession Act and I want to congratulate Naval for his faith in the future of Bermuda by investing in Bermuda's future," said Mr. Allen. "This demonstrates what we want to accomplish, not just by reinventing the tourism industry, but also the physical structure and the service."
Late Tourism Minister David Allen
October 23. The Bermudian Business magazine, once a quarterly publication, will now be publishing six issues a year.
The issues will be produced every other month starting with the February/March issue, and the first issue will highlight the top ten businesses in Bermuda.October 28. The Bank of Bermuda has accepted an offer from HSBC Holdings Plc, the world's second- largest bank by market value, to be bought for $1.3 billion in cash.
Bank of Bermuda shareholders will receive $45 per share, 16 percent more than the average closing price for the past three months on NASDAQ, London-based HSBC and the Bank of Bermuda said. "The acquisition will significantly enhance our capabilities in some important lines of business," HSBC Chairman Sir John Bond said in a statement. Founded in 1889, Bank of Bermuda has assets of $11.8 billion and 3,000 employees in 13 countries. The lender earned $83.9 million before taxes, or $2.53 a share in 2002, HSBC said, pricing the transaction at about 18 times earnings. Bank of Bermuda's board of directors will recommend that shareholders accept the deal at a special general meeting. The deal has received the support of the Ministry of Finance. The bank's private client business has about 5,000 clients controlling $21.7 billion in assets. It also helps administer about $113 billion in assets for institutional investors. The board of Bank of Bermuda has approved the sale and will recommend it to shareholders, HSBC said. Bank of Bermuda shareholders will receive $40 per share in cash from HSBC and $5 per share from Bank of Bermuda as a special dividend, according to the statement. Bank of Bermuda will pay the dividend before the acquisition is completed. HSBC shares gained 2.5 percent to 865.5 pence in London. Bank of Bermuda shares jumped to $44.88 in afternoon trading. Bank of Bermuda was advised by Merrill Lynch.November 13. Bank of Bermuda president and CEO Henry Smith yesterday confirmed that he will be leaving his post within a year of the bank being bought out by HSBC.
Although still subject to shareholder and regulatory approval, multinational banking giant HSBC is set to close on its purchase of Bermuda's largest bank, in a deal worth $1.3 billion announced at the end of last month, during the first quarter of next year. Mr. Smith, who will be leaving the bank after 30 years and having worked his way from teller to the post of CEO for the last seven years, said yesterday in an interview with that he hopes that he will be asked to stay involved as a director of the board, and perhaps also continue to be involved with the Bank of Bermuda Foundation. Mr. Smith said: "It is going to get out so I might as well address it. The intent of HSBC is indeed in the spirit of Bermuda law, we are actually obliged by law to have Bermudian minded management, and we are actually obliged to have a predominately Bermudian board. In the spirit of that law, HSBC intends to keep the senior management in place." Mr. Smith added, however, that he and CFO Ed Gomez were not part of that deal. Mr. Gomez is to be replaced by an HSBC appointed chief financial officer and Mr. Smith has been asked to stay on for up to a year, but not more. A Bank of Bermuda spokesperson yesterday said it was too early to determine whether the post of CEO would go to a local management person or an HSBC executive, once Mr. Smith quit that post. Yesterday Mr. Smith said: "They will not need a CFO. He (Ed Gomez) will be leaving and that is normal. And they have also made it clear to me that they will not need my services after a period of time. That would be the time it would take to bed the transaction, make sure everybody is settled. I am committed to them for one year.. Part of me is a little disappointed to leave the place I have worked in for 30 years � and by then it will be 31 years. I'm losing my job. That is a fact, I will lose my job. And that does concern me, when I lose my job I will be 55. I could retire at that age, but in terms of my abilities and my desires, I am well before retirement age. I am going to have to go find another job," he said, but added: "Is that bad? No, I think I can find one. I have skills that are marketable. But is it sad? Yes, I'll be leaving the place I've spent 30 years in; leaving the people I have worked very close with. But I can tell you one thing I'm not leaving until I make sure that we have done this the best way possible and until we make sure that as much as I can do it, our people are looked after. If we can do that quickly and HSBC no longer needs me, maybe I'll leave earlier but I am committed for a year." As for what he will do after the bank, which is the only place he has ever worked, Mr. Smith said he would look for a new job, either here or overseas, but may take a breather first. "I might take some time off, but I'm not one of these people that is going to sit around. I've always said that I will never work (at the bank) to retirement age. I never intended to do that, there was always going to be a point in my career where I left to do something different. And here is an opportunity for me to do that. I hope that HSBC would want to keep me on the board, I'd like to stay involved, if they'll have me. And hopefully with the foundation as well. But I would like to take some time off. Not necessarily because I need to make a lot of money, but to keep busy. I don't think retirement is all it is cracked up to be. I cannot see doing that." Mr. Smith added that he may have made the choice to leave the bank, even if HSBC had asked him to stay on. "If they had asked me to stay, would I have? Probably not, because I would be going from running a global institution to running really, the Bermuda piece of it. And that is not good enough for me. So, this will be a mutual decision." Mr. Smith concluded that critics of the deal, and insinuations that senior management could have brokered the deal for personal gains, should see his leaving the bank as affirmation of his working to get the best deal for the bank's stakeholders and for Bermuda: "They are not firing me, but I think it is important that when some shareholders try to assign motives to me for trying to make this work, they need to keep in mind that to be fair, I will lose my job. And no matter what way you cut it, no matter how many shares I have, I have enough to be concerned that we get the right price. It affects me as much as anybody. Anyone who knows me will know that I am going to be sure to get the right price for Bermuda and for staff in particular. If I did not think this was the right deal, I wouldn't be sitting here talking about it."November 14. Bank of Bermuda chief executive officer Henry Smith told The Royal Gazette this week that negotiations with HSBC were so top secret that he couldn't tell his wife and a family vacation was even cut short.
“All of this stuff was going on and she didn't know,” Mr. Smith said candidly in an interview. “It was very frustrating.” For the first time, Mr. Smith shared behind-the-scenes details of HSBC's $1.3 billion acquisition of the Bank of Bermuda. “One of the frustrations was, we - and there I mean the board and executive officers - couldn't tell our wives what was going on. I could not tell my wife, I was going to London, to New York. Some of the meetings were in London (where HSBC is headquartered for its network of banks spanning 79 countries) and others in New York and very few were in Bermuda. Those (on the Island) were near the end (of the negotiation). And most meeting were held on what I would call neutral ground, we would meet in a hotel.” But Mr. Smith said that there still hasn't been a big celebratory night out. “We haven't had one yet but I guess we will. I never count my chickens before they are hatched so I don't believe in celebrating something you have not achieved.” Did he find it intimidating to negotiate the sale to multinational banking giant HSBC? The veteran of the bank, who worked his way up from the post of teller 30 years ago to CEO for the last seven years , said it was daunting initially, but that soon passed. The announcement that the bank, Bermuda's biggest, was being bought out by HSBC came late last month, and following months of speculation that the bank was being targeted for acquisition. Mr. Smith said that negotiations started in February and that HSBC was the one to express interest first. “It was a little intimidating I guess but we went into that process with advisors in place. When we did our listing (on the NASDAQ, which took place in April, 2002), Merrill Lynch was advising us and has for a long time. When we were approached by HSBC we immediately got Merrill on board. So it was a little intimidating, but you get over that quickly. At the end of the day, you either do a deal or you don't. They did not have any leverage us, they could not force it to happen. If we did not like the deal, we would have said no. And even today if someone came along with a better offer, we would have to consider it. Dealing with HSBC was not a real problem. We did have to negotiate; they were tough, and they do not like paying $45 I can tell you, but Mr. Smith, 54, said: “But we were not negotiating without tools, keep in mind none of us is a babe in the woods.” He said that negotiations took place between the bank's top three senior managers - himself, chief operating officer Philip Butterfield and chief financial officer Ed Gomez - with the heads of certain business units at HSBC. He said on the HSBC side, they were dealing with people who report to chairman Sir John Bond. Although both sides were liaising with their own advisors - for the Bank of Bermuda that being Merrill Lynch - they were not at the forefront of negotiations. Sir John, the formidable head of HSBC, has yet to play a direct role in the $1.3 billion acquisition of the bank. Mr. Smith has met Sir John but said that dated back to before the sale, although he said he expects he may come to the Island once the deal is closed. “I know Sir John. I attend a number of forums as head of this bank that he attends as head of his bank. And I first met him years ago. I wouldn't say that I know him terribly well but we certainly know who the other his and we have had discussions at various meetings.” So how does a billion dollar deal take shape? Mr. Smith said it was very business like and since the deal is still awaiting shareholder and regulatory approval, there have been no lavish celebrations. He said: “When the board agreed to recommend it (the deal) to shareholders, we then signed an agreement with HSBC to pursue the transaction. At the signing, I signed and shook hands with Iain Stewart (general manager of group operations for HSBC) who signed on their behalf. But when the transaction goes through, it will be at a higher level. If the shareholders approve the transaction (a meeting to vote on the deal is set to take place in the first quarter of 2004) then there will be a closing ceremony and I assume we'll have Sir John Bond and our chairman, Joe Johnson, there and that would take place in Bermuda.” When asked if negotiations were in a social or business setting, Mr. Smith said: “As a general rule, we raise ideas with clients in social settings like dinners, golf, what have you, but we actually do the business in a business environment. That is true with clients and it is certainly true with something like this. None of our meetings were social at all.” Mr. Smith said he isn't taking anything for granted until shareholders vote on the deal. “Even If you add up all of the votes of the Bank of Bermuda Foundation (the bank's largest shareholder with 11 percent of the bank's shares), the board, and management and so forth, you are still a long way from getting the votes that you would need. Nothing is going to happen until shareholders have the proxy information (which is scheduled to be sent out in the next few weeks and will include Merrill Lynch's fairness opinion on the price of the deal) and get a chance to vote,” he said. Mr. Smith concluded that nothing was certain until those who own the bank, its shareholders, have their say on whether or not the bank should be sold.2003. Death in Bermuda of Wing Commander E. M. Ware, then leasing from the Bermuda National Trust the property known as Palmetto House, Devonshire.
February 27. Independence? No. Retired lawyer and former United Bermuda Party MP and Cabinet Minister William Cox published 2,000 copies of this epistolatory booklet in which he makes plain that his sympathies lie with maintaining Bermuda's current constitutional position. In a foreword to a collection of seven letters mostly relating to Bermuda's constitutional relationship to the UK, Mr. Cox makes the case that "Bermuda has always benefited from this UK connection and the peace and prosperity we have enjoyed throughout our history and still enjoy is in no small measure due to this connection". He advises that "as with all relationships, if it is to work it must be a two-way street, which means it is necessary for there to be good relations between the Governor and the local Government." Mr. Cox takes successive Governments to task, arguing that while "the UK Government has always gone more than half way to meet the aspirations of the Bermuda Government . . . the Bermuda Government has not displayed the same goodwill in return, especially in the last 30 or so years". He lists a dozen events or factors that have made things difficult for the UK Government to work in harmony with the Bermuda Government over these years, including the 1972 murder of Police Commissioner George Duckett, the 1973 murders of Governor Sir Richard Sharples and his aide-de-camp Captain Hugh Sayers, and the decision of "the Gibbons Government" to hang the perpetrators. He alleges that "the 1983 Swan Government, spearheaded by the Finance Minister David Gibbons, publicly hounded Governor Richard Posnett out of office on trumped-up, spurious charges" and that the Pamela Gordon Government did likewise to Police Commissioner Colin Coxall in 1997. The Progressive Labour Party is not spared: Jennifer Smith is castigated for announcing the holding of a general election in 2002 without telling the Governor, and Premier Alex Scott for using the need for the appointment of a Chief Justice as an excuse to make irresponsible political and personal attacks on the Governor in the media. Mr. Cox warns: "If the Bermuda Government wishes to sever all links with the UK, it must hold a referendum and get a significant majority of Bermudians to support such a move." He suggests that "for members of the Bermuda Government not to observe at least the basic minimum of the courtesies which should be observed in ordinary human relations when dealing with the Governor indicates nothing other than bad breeding and ill manners".
March 9. Campaigning for a referendum as the best means for deciding how Bermuda should decide on whether it should move to Independence is premature, Premier Alex Scott said yesterday.
The Premier pointed out that the focus should be on making sure the populace is fully informed on Independence, and related issues, not on swaying public opinion. He added that Opposition Leader Grant Gibbons should be looking into "the merits of going to Independence, if we should choose to do so, by a General Election". Mr. Scott's call for an open, national discussion on Independence at his party's Founder's Day luncheon on February 29, was initially met with an overall positive reaction. But Dr. Gibbons later called for the Country to first agree on how Bermuda should go about the process of constitutional change and the transition to Independence before embarking on an open discussion. And the Opposition Leader said he was concerned that the Progressive Labour Party still held that the General Election is the best way to gauge the will of the people, and has been pushing his party's position for a referendum. Mr. Scott has already said that his party is willing to be guided by the people on the issue and that based on public feedback, the PLP may well decide to abandon its long held position, a stance not adopted by the United Bermuda Party. He said the discussion has not differed much from that in 1995 when the Country held a referendum on Independence. He agreed that the issue was hugely politicized in 1995. The PLP, in Opposition, urged supporters to boycott the 1995 referendum.April 1. Bermuda became a 'designated territory' under the Financial Services Act of the United Kingdom. See http://www.fsa.gov.uk/pubs/mou/mou_bermuda.pdf.
April 30. Premier Alex Scott wants a review of Government departments' financial management systems to clamp down on instances of public money going missing.
Last week Government clerk Clayton Albert Busby was jailed for three months after admitting to stealing $159,493.37 from the Government Employee Heath Insurance scheme. Another employee of the Accountant General's department has been charged in the disappearance of $1.9 million. And an Immigration officer is currently on suspension following allegations that money had gone missing. "We are tremendously disappointed with anyone accused of taking advantage of a position of responsibility," the Premier said. "We have fought over the years to have Bermudians realize these positions of importance and it's unfortunate when folks take advantage of that. I think a review is required. Any time something happens like this, it is important to have a review so you know that your systems are the best. Some of these cases have not been heard, so they are only allegations at the moment. The fact you and I can talk about it is because they were caught. There is the thought that the system should have revealed it earlier. Is Government satisfied that they were caught? No. There's an annual review by the Auditor General and we review the protocols. Perhaps we could benefit from a tighter review of the protocols governing financial aspects of our management systems. But you have to be careful in any company or department when people are accused, that you don't make your accusation prematurely, that you don't botch the case against them. You have to have clear evidence of wrongdoing." Last week Opposition Leader Dr. Grant Gibbons called for a review of procedures in light of the money going missing. Because of the lack of progress in the scandals at Bermuda Housing Corporation and the corruption there, some individuals may feel it is open season on tax-payers' money," Dr. Gibbons said. "They may feel there is a sense of permissiveness because of the lack of a strong message in terms of either prosecution, or from the Government."December 25. A Christmas Day fire occured at the Devonshire Tynes Bay incinerator area
. The Tynes Bay Waste Facility itself was not damaged in the weekend fire and the plant was back in operation following shutdowns for maintenance. The pile of garbage that ignited was generated when one of the existing streams of the plant was taken down for routine maintenance in mid-November. A second stream was taken down to accommodate system upgrades and repair work on the boilers and furnace. This caused 50 to 60 tons of garbage to accumulate daily. Contractors cleared the site and removed debris to the Marsh Folly waste facility. The plant was again fully operational and normal garbage collection and disposal resumed although the Works and Engineering Ministry said no more bulk wood waste will be accepted at the plant until further notice although residents can still take domestic waste. The blaze was being investigated by the Fire Department and arson had not been ruled out.April 13. The Bank of Bermuda's controversial sale to multinational banking giant HSBC Plc. more than a year ago made it part of a vast global network that spans 79 countries.
But what does that mean for bank customers here? On top of upgrades underway at all of the bank's Island branches, bank management say Bank of Bermuda clients, through HSBC, have access to many services which it wasn't possible for the bank to offer when it was a much smaller, albeit global outfit. And in the next year or so, the day will come when bank customers can be universally recognized throughout the multitude of countries HSBC operates in. That means bank customers will be able to get cash and account details from ATMs around the world - at 16,658 HSBC cash points, to be exact. The bank says its integration into the HSBC network is well ahead of schedule - and once the Bank of Bermuda completes its multi-million dollar migration on to HSBC's technological (HUB) system, it will be possible for bank clients to be recognized across the HSBC network. The system is also designed to be more intuitive about customers' buying habits. For example, there are certain dollar amount limits on how much money you can, say, spend or withdraw with a Bank of Bermuda credit card. This will all snap into place with the HSBC HUB system, which is designed to take into consideration a client's individual buying habits. With that information, the bank has the capacity to automatically authorize increases on credit card limits reflective of spending patterns and overall financial stability. But for some of the bank's preferred customers, there is already greater access to the HSBC network through a service designed to give “individual attention to you and your money”. The service isn't something you can sign up for, but it's yours if you have $250,000 and up on deposit or invested with the bank. The service - HSBC Premier - was officially launched from a plush and dedicated fifth floor space at the bank's Front Street headquarters on Monday. But the Bank of Bermuda already knows customers like the service, having been operating in a “soft” mode for several months. The bank has already signed up about 500 clients locally for the Premier service - a service offered in 33 global locations in which HSBC operates. David Lunn, head of Premier in Bermuda, said: “We are a portal into the whole of the HSBC network,” with clients being given personalized access to HSBC products and services, as well as Premier facilities wherever they are available around the world. Richard Brown, head of Bank of Bermuda's Personal Financial Services, said taking part in Premier has been attractive to “top tier” customers in Bermuda for numerous reasons. “Firstly it is the one-to-one service and the ability to have someone by name that you can talk to, and who will get back to you, instead of dealing with a different person every time. And there is a question of the branch environment: If you do have the need to come into the bank, it is a nice environment to come into.” Why set up the Premier service in Bermuda? Mr. Brown said: “Every country has its fair share of affluent customers and Bermuda has more than the average country....” Although offering very personalized service: piping hot coffee is waiting for you in the Premier Lounge, there are newspapers, an Internet terminal, business news on the television, more private access to an ATM from the Premier facility - you don't actually have to leave home to enjoy some of the Premier membership services. Access to specialist help from a dedicated relationship manager is at your fingertips through easy telephone access, or in person at the Premier branch or by personal visit at your home, if that is more convenient. Premier is apart from the private client services the bank offers to its elite group of high net-worth clients, but the former would ideally handle some of the banking needs for private clients as well. As a private client, the bank offers discretionary management of your affairs, including access to trust services, Mr. Brown said. “We are very much integrated. A key issue is identifying the customer need, and that takes place in a conversation between the customer and the relationship manager. If in the course of that discussion we discover, the best opportunity is to have discretionary management, our job is to refer them up to the private client group,” Mr. Lunn said. “The approach is very much to have direct conversations with customers. It is very important that the service that we offer matches the needs of the clients. The Premier banking service is very much personalized and there are some customers who are very happy to do things for themselves, and may determine this is not right for them.” Although the benefits of Premier may not be of interest to all, Mr. Lunn said 99 percent of the bank's conversations with those eligible for membership had been greeted with keen interest. t is not hard to see why, with it appearing that access to Premier services frees up its clients from many of life's more mundane tasks. The job of a Premier relationship manager is to help clients get the most out of what the Bank of Bermuda and HSBC has to offer, and can ‘fast track' members to specialist services within the vast HSBC network, a glossy 30-page brochure tells prospective clients. The Bermuda managers of Premier refer to it as “one stop” banking but stress that the personalized services extend beyond the obvious ones like access to financial planning, investment accounts, loans, multiple ways to access your money, and branded Premier banking accounts, debit cards and credit cards. Really, Premier is a bit like your personal assistant: the service can source emergency cash for you (up to $1,000 in many locations around the world, and around the clock), help you replace lost travel documents, arrange car hire and hotel stays, even have gifts delivered to that special someone when you are on the road. For the business traveler, Premier representatives can help you make arrangements at your destination for use of a conference room, a cell phone or pager, laptop computer, temporary staff services and interpretative services. The perks don't end there: A call from a Premier representative to a popular restaurant may get you a hard-to-get dinner reservation on the spot, they'll chase down lost luggage for you, arrange medical transport if a serious health problem can't be dealt with where you are, and God forbid you die away from home - Premier can assist in the return of your mortal remains.July 22. The Bermudian Publishing Company announced yesterday it will cut publication of its namesake 'The Bermudian' magazine from 12 issues a year to four in 2006 and will be making two of the company's four jobs redundant.
The company will also print its publications overseas and relocate to an office outside of Hamilton, all in a bid to cut costs. Publisher and editor Tina Stevenson said the changes were the result of "difficult, but necessary business decisions." The company declined to say which posts were being cut, and said Bermudian Business will continue to publish six times a year. From October, 'The Bermudian' magazine will be printed in the US, a move that will reportedly shave approximately 61 percent off what the company has been paying locally in printing costs. 'The Bermudian', to date, has been printed by Bermuda Press Ltd.. a sister company of The Royal Gazette. The company also had office space in the Bermuda Press building. The next issue of the 'The Bermudian' will be the September/October issue, an issue commemorating the magazine's 75th anniversary, and it will not print again until the spring of 2006. The Bermudian Market Digest will cease publication immediately and the Bermudian Business Directory will cease publication in 2006. Beginning in 2006, the four issues of 'The Bermudian' are likely to centre around the Interior Design awards, the Building Design awards, Best of Bermuda awards and Christmas, the Bermudian said in a press statement. The Bermudian said the future of its book publishing business was also under consideration. The company said it was not up for sale.September 12. Two years after Hurricane Fabian ravaged the Island The Department of Parks and the Ministry of Works and Engineering are teaming up to repair the entrance to Church Bay, which was badly damaged by the hurricane.
Workers will be building a new boardwalk and stairs to replace the damaged access, pictured right. The beach will remain closed until the end of 2005 so that construction can start.December 15. Describing it as one of their most productive annual meetings, Government and hotel owners met at the Fairmont Southampton Hotel yesterday.
The meetings are an opportunity for both sides to discuss strategies to improve tourism arrival figures and hotel occupancy, key issues facing the Island's hoteliers and the importance of partnership and co-operation between Government and hoteliers. President of the Bermuda Hotel Association, Mike Winfield, said there was an agreed determination to focus on action, solutions and the future, as opposed to dwelling in the past.. "Having attended probably as many of these meetings as anyone in Bermuda, I think it is fair to say that this is one of, if not the most productive meetings I have attended. We have resolved a number of points for mutual consideration and these will be addressed over the coming weeks with a view to coming back together in the near future and agreeing definitive results-oriented action points." Mr. Winfield said another difference this year was the reduced number of people from both sides who attended. He said hotel owners has spent considerable time preparing presentations for Government's consideration and hoteliers were delighted to hear both the Minister of Tourism and the Premier talk about the need for a tourism team. Hoteliers entered the meeting with what is a commonly understood as less than healthy perspective of the hotel industry to date but with a very clear belief that the health of the industry can be restored. Premier Alex Scott told delegates that while there is no magic answer to how Bermuda can remain competitive in a fiercely competitive market, he was grateful that both groups were committed to combining their time, energy and resources to revitalizing the Bermuda tourism product. It was important for hotels to try and attract young Bermudians into the industry. A financial update and report on the hotel industry as one of the country's largest employers was given by the president-elect of the BHA and general manager of Elbow Beach Hotel. The presentation pointed out clearly what the challenges are facing hotels in the current economic environment in Bermuda. Discussions also focused on the issues of the high costs of airfares to Bermuda, enhancing the destination experience for visitors, the branding of Bermuda's image, revitalizing the entertainment offered to visitors and mixed-use development of hotel properties. Tourism Minister Ewart Brown told the meeting of several positive initiatives already being worked on by his Ministry that he believed would improve the Bermuda tourism product. He said he was looking forward to working with the hoteliers to achieve a resolution of outstanding issues including changes to the Hotel Concessions Act which will be debated in the House of Assembly tomorrow. At the close of the meeting, the delegates resolved to meet early in the new year to report on a number of resolutions that had been put forward. The Premier underscored the need for a collective team approach regarding tourism.Last Updated: March
8, 2010
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